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iPad Help and Support


To set up and use the iPad, students and families are encouraged to access the help information found online through Apple Support. You can also call Apple Support on 1300 321 456.

Students can access the IT Services Counter during their opening hours:

Monday - Friday
·         8.00 am to 8.45 am 
·         11.15 am to 11.55 pm
·         1:05 pm to 1:35 pm
Getting started and backing up
These resources will help get you started:
Apps and iBooks
Learn how to purchase and download Apps and iBooks:


Learn how to connect your iPad to wi-fi:


Learn how to link your iPad to school information and activities:

Parent controls and restrictions

Parents will need to set up the device with their own iTunes account to be able to access school texts and resources. This also allows you to set restrictions and parental controls.

Data and power use

Know your data limits for school Wi-Fi. If a monthly data limit is only 1GB, this may be used up quickly during large downloads, playing games, downloading an excessive amount of images etc.


For maximum security, ensure:
  • the passcode is set so others may not access it
  • privacy and parental restrictions are password protected.